Mongoose Casino Review

Mongoose Casino Gambling Site Visit Casino
Established 2017
Customer Service Email, Live Chat, Phone: (United Kingdom: (+44) 020 3411 9737), Australia: (+61) 02 9119 2932, New Zealand: (+64) 09 951 5843)
Bonus: 20 free spins, NDB claim bonus
Rating 8.5
Not available to residents of United States Players from United States not accepted

Mongoose casino review

Mongoose casino is a Tibetan-themed online gambling site which accepts players from all around the world. Featuring a range of the very best software developers including Net Entertainment, BetSoft and other top developers you will find a range of high quality casino gambling games to suit. The easy to navigate layout also makes gaming easier, while the no deposit bonus allows you to try out the casino for free. Mongoose is also the sister site to Emu Casino.

Banking Options

  • Deposit Methods: Credit Card, Flexepin, Instadebit, Instant banking, Neteller, Paysafecard, Skrill, Visa, ecoPayz
  • Withdrawal Methods: Bank transfer, Visa, Neteller
  • Withdrawal Limits: Not Available
  • Accepted Currencies: AUD, GBP, USD

No deposit bonus at Mongoose casino

Before you make a deposit to get playing real money casino games at Mongoose casino, you can opt in for the no deposit bonus. Players can receive 20 free spins, no deposit required, to use on the casino’s poker machines.

The no deposit bonus is available to new players from the UK, Canada, Sweden, Norway, Finland, Australia and New Zealand who create an account with the online casino.

Any winnings from the no deposit bonus needs to be wagered 40 times, with the maximum bet size of $0.20.

You can’t use this bonus on jackpot slots, but you can try out the range of 3D and video slots, as well as the table games.

If you prefer to get straight into things, you can opt in for the welcome bonus. New players can claim the 100% deposit bonus of up to $200, giving you $400 to play with.

There are a few conditions which you need to ensure you meet, including wagering the bonus 40x and using it within three days of activation. The maximum bet size using the bonus cash is $15 and it can be used on all casino games, except for jackpots, at different levels. Slots and scratchies contribute 100 percent to the wagering requirements. Roulette, video poker and other games contribute 10 percent, while blackjack contributes seven percent.

To claim the bonus, create an account and follow the link in your email to activate. Make a deposit and select the ‘Welcome Deposit Bonus’ option. Enter the deposit amount and complete the transaction. Your cash and bonus will then appear in your account.

There are other available promotions and bonuses you can claim, including birthday bonuses. Always remember to read the terms and conditions before opting in, with terms and conditions applying to all bonus offers. These offers are for eligible players aged 18+ only. Always gamble responsibly.

Instant play and mobile platforms

If you’re at home, you can power up your laptop or desktop computer and visit Mongoose casino by following our links via your browser. The instant play casino allows you to view the options before creating an account. If you like what you see you can easily sign up, without downloading any software onto your computer. The instant-play platform works with Mac and PC computers, and does not require large storage space as downloadable casinos do.

The search toolbar also makes it easier to find what you want. You can alphabetise your results or choose to only see the most popular options. You can also filter the games but these options only apply to slot machines as the filters include the number of ways to win, number of lines and game features.

If you hold your mouse over the games, details including the theme, the minimum bet available and whether you can use your bonus on the game appears. This is a handy feature and saves you clicking in and out of games.

Smartphone and tablet casino

Smartphones and tablets are becoming more popular than laptops and computers, and you can visit Mongoose casino on your portable device. Follow our links via your browser on your Android, Apple or other mobile device. There’s a limited number of games on the mobile site as developers have only recently begun creating games compatible with on the go gaming. You can do everything else on your smartphone or tablet too, including signing up, depositing and withdrawing and checking your account balance.

Both platforms have a Tibetan-theme, which features the Mongoose mascot. The site explains that the Mongoose is a symbol for money and wealth in Tibetan Buddhism, and it brings prosperity, luck, happiness and wealth which every player strives for.

Mongoose casino games

Mongoose casino has an impressive range of casino games available from a wide variety of casino developers. Some may not be available depending on your country – Australians will not be able to access Microgaming games due to the developer exiting the market.

The available casino developers at Mongoose casino include:

  • 2by2
  • 1X2Gaming
  • Betsoft
  • Big Time Gaming
  • Evolution
  • GameArt
  • iSoftBet56
  • Microgaming
  • Multislot
  • NetEnt
  • Oryx Gaming
  • Playson
  • RabCat
  • Xplosive

You can either sort the games by developer or by the type of games including Slots, Blackjack, Roulette, Live Casino, Jackpots, Other Games, Scratch Cards, Video Poker, and Virtual Sports. The number of games next to each category is also clearly displayed.

The Live Casino also has its own tab in the main menu, where you will find a range of live blackjack, roulette, baccarat and other live games streamed from Evolution Gaming’s studios. You can only access these games via a real money account, however.

Mongoose casino payment methods

Depositing and withdrawing is simple if you can find the right payment method. Mongoose casino offers a range of methods and accepts EUR, AUS, CAD, NZD, GBP, USD, SEK, NOK, THB currencies. The payment methods available depending on the country you’re playing from.

Available methods include;

Credit Credit/Debit Card – Visa/MasterCard – min: $10 max: $2,500
Instant Banking – min: $30 max: $10,000
Web wallets – Neteller/Skrill/ecoPayz – min: $10 max: $10,000
Instadebit – min: $10 max: $10,000
Paysafecard – min: $10 max: $100
Flexepin – min: $20 max: $500
Bitcoin – min: $30 max: $10,000
NeoSurf prepaid voucher – coming soon

You can use nearly all of the payment methods to withdraw your funds, except MasterCard and the prepaid methods paysafecard and Flexepin.

All transactions are secured by advanced security technology which major banks use for their internet banking division.

Mongoose casino licensing and regulation

Mongoose is licensed by the Government of Curacao, operating under their license number #365/JAZ. The site is monitored and audited by eCOGRA to ensure payout rates are fair and transparent.

Mongoose casino also has a responsible gambling policy in place to keep gambling away from underage individuals. All players must verify their identity before withdrawing cash via the online verification system.

Restricted countries

Mongoose does not accept online casino players from the following countries:

Belgium, Denmark, Malaysia, France, Italy, Spain, South Africa, Turkey, Israel, United Kingdom, United States or any United States territory.

Customer service at Mongoose Casino

Mongoose casino has an informative website, with instructions on how to play each game to FAQs about depositing, withdrawing, creating an account and more.

If you can’t find what you are looking for, or have an issue with your account you can contact Mongoose via a variety of methods.

Email support is available 24 hours a day, seven days a week, but replies are not instantaneous. To send an email, click on the ‘Support’ tab on the bottom left of the navigation bar and then ‘Email Us’.

For a more instant answer you can send your question to a customer service representative via the live chat. The chat box is available on the bottom right of the website, where you can enter your email and indicate the nature of your chat.

You can also contact the support team via telephone, with the following numbers available;

United Kingdom: (+44) 020 3411 9737)
Australia: (+61) 02 9119 2932
New Zealand: (+64) 09 951 5843

If an operator is busy, you can leave a message and a team member will get back to you.