Jackpot City Review

Jackpot City Microgaming download Visit Casino
Established 1998
Customer Service 24hr Live Chat
Bonus: 100% up to $1600 claim bonus
Rating 9.4
Not available to residents of United States Players from United States not accepted
18+. Gamble Responsibly. 40x turnover requirement. Full terms

Jackpot City Casino review

Jackpot City Casino was established in 1998, making it one of the more experienced online gambling sites. It is, and always has been, powered solely by Microgaming, one of the leading online casino software providers. Along with an impressive collection of slots and table games, Microgaming is responsible for some of the biggest progressive jackpot games that have created many instant millionaires, all of which are available at Jackpot City.

Banking Options

  • Deposit Methods: Astropay, Cheque, ClickandBuy, Euteller, Instadebit, Maestro, MasterCard, Neosurf, Neteller, POLi, Payforit, Paysafecard, Skrill, Skrill 1-Tap, Ukash, Visa, Yandex, Zimpler, iDebit
  • Withdrawal Methods: Neteller, Visa, Skrill, Cheque
  • Withdrawal Limits: Not Available
  • Accepted Currencies: ARS, AUD, BRL, CAD, CHF, CZK, EUR, GBP, INR, JPY, MXN, NOK, NZD, PLN, RUB, SEK, USD

Website: www.JackpotCityCasino.com

Welcome Bonus: Up to $1600 matched over four $400 deposits (terms, conditions and wagering requirements apply)

Games: Slots including 3D slots, classic poker machines, video slots, progressives and more; table games such as roulette, blackjack, baccarat, poker, and their variations; casual games such as keno, scratch cards and mini games; and live dealer baccarat, blackjack, and roulette.

The casino is available to be downloaded, though Mac users will be taken instantly to the instant-play version which is accessed directly via your browser, such as Safari, Firefox, and Google Chrome.

Downloadable and instant mode casino platforms

Jackpot City Casino, like all other Microgaming casinos, offers both a no-download, instant-play platform which is perfect for Mac players, as well as a downloadable version of their online casino which is exclusive to PC users.JackpotCity desktop casino

Downloadable casino software: PC users who wish to download the casino will need a modern device (it is recommended to have a computer which has been purchased within the past five years) with a lot of free storage space for the games to run smoothly. Additionally, Microgaming may update their games and add new features, and thus your computer needs to be able to handle these upgrades.

To download, simply click on the link ‘Add to desktop’, which will appear when you follow our links to the site, and it an installation download will appear on your computer. You will be prompted to complete the installation process and an easy to access icon will appear on your desktop. It still needs the Internet to run, but you are not required to go through your browser.

The downloadable software offers the entire range of games, while the Instant play casino offers a limited version, though it is still quite extensive. Unfortunately, as mentioned above, Mac users can’t download the software version as Apple devices are not compatible with the Windows software.

Instant play casino: Both Mac and PC users can access Jackpot City Casino via their Web browser which is convenient for Mac users, as well as PC users who don’t want casino software taking up storage on their computer. It is still recommended to have a fair amount of free storage space for the games and the interface to run smoothly. There are less games than the downloadable catalogue, but there are still hundreds of titles to keep players satisfied. Just follow our link via your preferred browser to access the instant play version of Jackpot City Casino.


The Microgaming catalogue offers an extensive range of some of the most popular casino titles. If you know the title of the game you are after you can easily enter the name it into the search bar, or simply browse the available game categories. Categories are quite detailed at Jackpot City, with games split into New Games, All Games, All Time Favourites, Jackpots, Video Slots, Last Played, Blackjack, Roulette, Video Poker, Hot Games, Cold Games, More Tables, and Slots.

Game of Thrones

Slots: With over 300 slots available at Jackpot City Casino, players can try some of the most popular progressives jackpot games, as well as experience some of the most popular video slots on the market including Game of Thrones, Avalon, Thunderstruck II, Bridesmaids, Jurassic Park, Playboy, Ariana and hundreds more. Additionally, Microgaming release new slots quite regularly and Jackpot City casino keeps up with these releases, regularly updating their catalogue so players can experience these new slots as they become available.

Table Games: From all the standard variants including blackjack, roulette, baccarat, poker, as well as many Microgaming exclusive variants like Super Fun 21, Roulette Royale, Multi-Bet Baccarat, Pai Gow, and Red dog, Jackpot City’s catalogue offers numerous high quality table games to play.

Casual games: These are difficult to find unless you know the name of the game you’re looking for, or you can browse All Games to see what casual games are available. You’ll find keno, scratch cards, bingo titles, ball games and more.

Get notified when new games arrive at Jackpot City: If you want to know when new releases are hitting Jackpot City Casino follow our link to the web casino, sign up or log in, and click on promotions. From here you will be able to click the arrows until you see the ‘Be the first to play’ headline and here you will be able to enter your email address to receive notifications when new games are released.

Live dealer titles

Live dealer PlayboyMicrogaming has a reputation for offering some of the best live dealer casino games, with the major drawcard being the they offer the chance for players to pick not only from the traditional-dressed croupiers but also human dealers dressed as Playboy Bunnies. In the live dealer lobby you will be able to pick a live dealer title with either the standard croupier or the Playboy Bunny dealer, with variants of live baccarat, live roulette and live blackjack available.


Jackpot City Casino offers an array of ongoing and special pop-up promotions. Here’s just a snippet of what you can expect when accessing the bonuses at Jackpot City Casino:

Welcome bonuses: The new player sign-up bonus offers up to $1600 in matched deposits for new players, with each deposit matched by 100%. This means if you make a $400 deposit four times, you will receive $1600 free overall. Terms, conditions and play-through requirements apply, so remember to read the terms and conditions in order to understand the wagering requirements to release the bonus. Always read the fine print of a promo offer and always gamble responsibly.

Loyalty Rewards: Loyalty points are available for every player who signs up and makes a deposit at Jackpot City Casino. For every wager you make you can qualify for at least one point, depending on what game you play. For example, every $10 you play on blackjack games you will earn one Loyalty Point, while games like keno and slots will earn you three Loyalty points per $10 wagered. There are coloured tiers, including Blue, Bronze, Silver, Gold, Platinum, and Diamond, and you work your way up each coloured tier via these points. The higher you go, the better the benefits you receive.

Sporadic promotions: There is always a new promotion popping up at Jackpot City and eligible players can take advantage of it by logging in and clicking on the ‘promotions’ tab. Here, there will be a slideshow of available promotions to choose from, which can range from trips around the world, cruise ship tickets, free spins, cash back rewards, and more. You can also click on the promotions calendar to claim new bonus offers every day. Terms and conditions apply to all casino bonuses.

Mobile Jackpot City Casino

Jackpot City Casino offers a HTML 5 mobile platform where players can access the casino via their smartphone or tablet directly over the mobile Web browser. To access the mobile game catalogue, you need to sign up for an account, or you can use the same login details if you already have an account at the desktop casino. It may not be the most user-friendly mobile casino we’ve seen, but with games available on both the iOS and Android networks it’s accessible to a range of devices including iPhone, iPad, Samsung Galaxy, Windows Phone, Nokia, LG and more.

Jackpot City security and regulation

Security is integral when it comes to playing online, especially if you are planning on signing up and entering personal details, and making a deposit. That is why it is important to ensure you are playing at an online casino which has been investigated by an advanced gaming jurisdiction, is regularly reviewed by third party organisations, and is secured by modern encryption technology to ensure transactions are secure. Jackpot City Casino checks all of these boxes.

Advanced jurisdictional license: A license from an advanced gaming jurisdiction ensures the casino and their operations has undergone an investigation by a third party. This includes a review of their payout rates, transactions, customer service, and more. Jackpot City Casino has been investigated by one of the best jurisdictional licensers available for iGaming, known as the Malta Gaming Authority (MGA). To view the credentials in association to the license granted by the MGA to Jackpot City, scroll to the bottom of Jackpot City’s homepage and click on the MGA logo.

Third party auditing organisation: A third party organisation checks in regularly with the online casino to ensure that just because they have received a gaming license they haven’t slacked off. One of the best third party testing agencies includes eCOGRA, which monitors and provides regular reports of Jackpot City and the games. You can view all the payout rates, the RNG reports, and more information regarding the fairness of the Internet casino and the games, by scrolling down to the bottom of the homepage again and clicking on the eCOGRA logo.

Encryption technology: While the above two governing bodies are incredibly important for an online casino to have, it is just as important the web casino is encrypted as it provides protection from anyone trying to steal sensitive data, such as your financial details. To check if a site is encrypted, there will be a small padlock in the URL toolbar. Jackpot City is encrypted with modern technology as per the padlock that appears when visiting the web casino.

Deposit and withdrawal payment methods

Jackpot City has a broad range of payment methods so players can make a deposit without too much hassle. To make a deposit, simply sign up and head to the banking page. From here, pick from the following payment methods (others may be available depending on which country you’re playing from):

  • Visa and MasterCard credit and debit cards
  • Paysafecard (Ukash)
  • Neteller
  • Skrill
  • EntroPay VISA
  • Skrill 1-Tap
  • ecoPayz
  • Direct bank transfer

To make a withdrawal, your payment method you used to deposit may not be available, however simply make an e-Wallet as suggested above or pick another one from the following list.

  • Visa credit and debit cards
  • Neteller
  • Skrill
  • Direct bank transfer

Customer Support

After security, customer support is the most important ‘behind the scenes’, feature to an online casino. Jackpot City Casino offers a 24/7 support line, with an individual number for each country, for players to call if they are having trouble. 24/7 support is a great indication of good customer service.

Additionally, there is a live chat which you can access 24/7 too. Simply click on the ‘Live Help’ link and a chat box will appear with a Jackpot City Casino representative to help with your queries.

There is also a contact form where you can detail your message and submit it to the online casino, similar to an email, which is a good option for those who have a problem but it isn’t that urgent. A representative for Jackpot City Casino will generally get back to you within 24 hours.

Play high-quality real money casino games at www.JackpotCityCasino.com and start enjoying the diversity and range of betting options available online.

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