LadyLucks Review

LadyLucks Visit Casino
Established
Customer Service [email protected]
Bonus: 100% up to £200 claim bonus
Rating 8.5
Not available to residents of United States Players from United States not accepted

Banking Options

  • Deposit Methods: Visa, MasterCard, Neteller, Skrill, Paysafecard, Trustly, Skrill
  • Withdrawal Methods: Bank transfer, Visa
  • Withdrawal Limits: Not Available
  • Accepted Currencies: GBP, EUR

Catering specifically to UK-based players, LadyLucks is an online casino with a focus on mobile capabilities, offering over 100 real money slots and table games that can be accessed via desktop and most data-enabled smartphones and tablets. Swapping operators in 2017 to unleash a whole new casino offering, forget anything you knew about LadyLucks in the past. The team at RealMoneyCasinoSites.com has spent hours testing LadyLucks new and improved casino to see what this site has to offer to real money players – read on to find out more about LadyLuck’s gaming software, bonus offers, security, deposit options and more.

Who can play? LadyLucks is exclusively UK

The aim of LadyLucks Casino is to focus solely on the United Kingdom market, so the list of restricted countries at this casino site is long. If you’re reading this from outside of the UK, visit our country-specific casino guides to find out which top-rated casino sites accept players from your country.

Security and licensing

LadyLucks is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission, two of the most respected and trusted names in the online gambling industry. Game payouts and RNG (random number generated) software is audited and validated by iTech Labs, BMM Test Labs and GLI to ensure fairness for online players, and all transactions are protected by 128-Bit SSL (secure socket layer) digital encryption to safeguard players personal information.

LadyLucks Casino bonuses and promotions

LadyLucks offers a welcome bonus as an incentive for players to sign up and give the site a go, followed by ongoing mid-week bonus offers to reward regular players. Here are some of the bonus offers you can take advantage of at Lady Lucks:

Welcome Bonus – Sign up to at LadyLucks Casino, make a real money deposit of at least £20 and LadyLucks will match it by 100% up to £200, with bonus money that can be used on all games except progressive jackpots, table games and live dealer games. You’ll also get 100 extra spins to use on selected slot games, with 50 bonus spins for Starburst on day one and 50 bonus spins on Gonzo’s Quest on day two.

A 50X wagering requirement applies to the welcome bonuses, which must be met within seven days of the bonus being triggered before it expires. Deposits made using Neteller or Skrill are not eligible for the bonuses.

Weekly Extra Spins – LadyLucks offers three opportunities throughout the week to claim extra spins, with the Monday Mayhem, Mid-Week Madness and Thank God it’s Friday promos rewarding players with 25 bonus spins for every £25 deposit made.

Super Sunday – Make a real money deposit on a Sunday and LadyLucks will match it by 100% up to £100, giving you bonus credits to wind down your week.

Note: LadyLucks.co.uk bonus offers are subject to change at any time and come with certain terms, conditions and wagering requirements. Always read the fine print of any bonus offer or promo at LadyLucks before depositing real money to ensure you understand what’s required on your end.

Instant-play site design

With a mobile-first focus, LadyLucks Casino presents a basic casino platform, where games are neatly displayed in block images and can be searched for by name or category. Both the desktop and mobile casino sites are available purely in instant-play mode, with all games accessible directly over your Web browser with no downloads required.

As this site progresses and finds its feet in the online gaming world, we would expect some improvements to the layout and game lobby, but for now LadyLucks offers a decent enough platform to get easy access to a large variety of online casino games which can be sampled for free in practice mode or played for real money bets.

Lady Lucks’s real money casino game catalogue

LadyLuck slots

If you’re looking for a large selection of online slot games, you’ve come to the right place, as LadyLucks hosts a collection of slots from several of the world’s best software providers. At the time of writing this review, the casino only offered just over 100 titles, but we expect more will be added as LadyLucks further establishes itself. You’ll find popular games here from:

  • Microgaming
  • NetEnt
  • BetSoft
  • Play’n Go
  • iSoftBet
  • GamesOS
  • Pragmatic Play
  • Thunderkick
  • Felt Gaming
  • Yggdrasil
  • Rival
  • Playson
  • Ainsworth
  • Saucify
  • EGT
  • Blueprint Gaming
  • RedRake
  • NextGen Gaming

You can search for slots by title, software developer or sort games by popularity or in alphabetical order and will find classic three-reel slots, advanced five-reel video slots and progressive jackpot games. With several new release titles available it appears LadyLucks will be rolling out new games once they become available, making this a good multi-provider site for UK slot fans looking for a range of titles from different game studios.

LadyLuck casino games

LadyLucks falls short when it comes to table games, with the casino offering a relatively small selection of table variants compared to our other top-rated casino sites, although there is a decent mix to choose from. These are the titles available:

  • Low Limit Roulette
  • 21+3 Blackjack
  • European Roulette Gold Series
  • French Roulette
  • American Roulette Gold Series
  • Low Limit Pontoon
  • Single Deck Blackjack
  • 6 in 1 Blackjack
  • Blackjack Pro Series
  • European Blackjack Gold
  • American Roulette
  • Double Ball Roulette
  • Classic Blackjack Gold
  • Pots ‘O Luck

There are no live dealer games available, but with bonus offers specifically mentioning live dealer games it might be safe to presume LadyLucks will be adding live dealer software in the future.

Banking options at LadyLucks Casino

Real money players can choose from the following payment options when depositing at LadyLucks:

  • Visa
  • MasterCard
  • Neteller
  • Skrill
  • Paysafecard
  • Trustly
  • Skrill

A minimum deposit of £20 is required, with the standard maximum for a first deposit capped at £1000. Players who wish to deposit more than the maximum should contact customer support. Withdrawals can be made using the same payment method you used for deposits (where available), with identification verification required for any cumulative withdrawals exceeding £800.

Customer support at LadyLucks

Customer support at Lady Lucks is available via email contact form and live chat, although you must be a registered player and logged in to your account to take advantage of the live chat feature. Registered players can also request a call-back via email if they would like to speak to a customer service rep over the phone, but there is no phone number where you can contact the casino directly. Disappointingly, there is also no FAQ section to speak of.

Our verdict on LadyLucks Casino

LadyLucks shows definite potential, but the site sure has some cracks to iron out before it is up to scratch with some of our other top-rated online casinos. While it does present a decent platform for UK players to play a range of slots and table games, UK players have plenty of other choices which may be better suited if you’re looking for a bigger game selection and dedicated customer support. The bonus offers are excellent but also come with a 50X wagering requirement, which is one of the highest we’ve ever seen. We look forward to keeping an eye on this casino as it finds its feet in the industry and expect to see some major improvements along the way.